Internal Disputes Resolution Procedure
Local Government Pension Scheme Regulations
Internal Disputes Resolution Procedure
An appeal can be made on any matter arising from the pension scheme including the way in which the Council or your employer has exercised their discretionary powers.
The appeal process is in two stages but before making an appeal the matter being disputed should first be put in writing to the Pensions Manager. An informal meeting can be arranged to try and resolve the dispute.
If the dispute cannot be resolved, then an appeal under Stage 1 can be made to the Specified Person. (Contact your Personnel Office for contact details).
If you remain dissatisfied you have a further right of appeal under Stage 2 to the Designated Person. The Designated Person is:-
Principal Lawyer of the Employment Education and Corporate team c/o The Pensions Team, Alexandra House 10 Station Road London N22 7TR
An appeal under Stage 1 must normally be made within six months of your being told of the Pension Manager’s decision.
An appeal can be made on your behalf by a nominated representative. This might be a trade union official, a solicitor, or just a relative or a friend. Widows, widowers, survivor dependants of a registered civil partnership and children are also covered by this procedure.
You can also appeal under Stage 1 if the Pensions Manager or your employer fail to respond to your complaint or request for information.
Injury Allowances, Gratuities, Compensation, and Redundancy payments are excluded from these provisions
There is a further right of appeal to the Pensions Ombudsman. In most cases, the Pensions Ombudsman will wait until the Internal Disputes Procedure is completed. You can however appeal directly to the Pensions Ombudsman if you feel there has been maladministration in your case. This can be done at any time in the process but within three years of the event.
The Pensions Ombudsman can be contacted at 10 South Colonnade, Canary Wharf E14 4PU TEL 0800 917 4487
At any time throughout this process you can contact the The Pensions Advisory Service (TPAS) for assistance. The TPAS can be contacted at 11 Belgrave Square London SW1V 1RB ( 0845 601 2923.
For more information write to:
J Richards Pensions Manager 10 Station Road London N22 7TR ( 020 8489 3824
janet.richards@haringey.gov.uk
INTERNAL DISPUTES RESOLUTION PROCEDURE |
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Stage 1
Note: Some employers have nominated their own Specified Person. If you are not a Haringey Council employee, send your appeal to the Pensions Manager and it will be forwarded to the appropriate address. |
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Stage 2
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Review by the Pensions Ombudsman
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Contact details. The Specified Person (Stage 1) Contact your Personnel Office for details The Designated Person (Stage 2) Principal Lawyer of the Employment Education and Corporate Team. Alexandra House 10 Station Road Wood Green London N22 7TR TPAS 11 Belgrave Square London SW1V 1RB ( 0845 601 2923. Pensions Ombudsman 10 South Colonnade, Canary Wharf E14 4PU TEL 0800 917 4487 |